Personalised 18k Gold plated Envelope necklace with letter in Gold

1. Coverage:
The Shipping Warranty covers the following scenarios:

• Damage to items during transit
• Loss of packages during transit
• Theft of packages during transit (proof of theft required)

2. Exclusions:

2.1 The Shipping Warranty does not cover:

• Damage caused by improper handling or use by the recipient
• Loss or theft occurring after the package has been safely delivered and received by the customer
• Any items not included in the warranty purchase

2.2 The Shipping Warranty is void if the delivery address provided is incorrect or incomplete.

3. Claims Process:

3.1 To file a claim, customers must contact our customer service team within 48 hours of the delivery date. Claims filed after this period may not be honored.

3.2 Required documentation for a claim includes:

• Proof of purchase (order number, receipt, etc.)
• Photographs of damaged items (if applicable)
• Proof of theft

3.3 Our customer service team will review the claim and, if approved, provide the following resolution:

Replacement of the damaged or lost item(s)

4. Refunds and Replacements:

If a claim is approved, replacements will be processed within 5 business days.


5. Limitations:

5.1 The Shipping Warranty applies only to the original order and cannot be transferred to subsequent purchases or exchanges.

5.2 The maximum liability under the Shipping Warranty is limited to the purchase price of the item(s) covered.

6. Modification and Termination:

6.1 Chikaag reserves the right to modify or terminate the Shipping Warranty at any time without prior notice. Changes will not apply retroactively to orders already covered by the warranty.

7. Contact Information:

If you have any questions or need to file a claim, please contact our customer service team:

Email: info@chikaag.com

Each piece is made to order with care and precision so please allow us 4-5 working days before your order is shipped out.

Looking for a special gift that truly speaks from the heart? Our Love Letter Envelope Pendant Necklace is just what you need! This charming piece of jewellery is designed to capture the magic of a handwritten love letter. Crafted with care from high-quality stainless steel with 18k gold plating, this necklace is not only beautiful but also durable and tarnish-free.

Imagine your loved one's delight when they discover the tiny hidden message inside the envelope pendant – a personal touch that makes this gift so special. This necklace adds a touch of elegance and sentiment to any outfit. It’s the perfect way to show someone how much you care.

Why This Makes the Perfect Gift:

• Unique & Personal: Add a tiny hidden message or an image or both inside the envelope for a personal touch.
• Elegant & Versatile: Complements any outfit, suitable for any occasion.
• Durable & High-Quality: Made to last, maintaining its beauty over time.
• Thoughtful & Romantic: Ideal for birthdays, anniversaries, or just because.

Key Features:

• Material: Premium Stainless Steel
• Colours: Gold and Silver
• Pendant Size: 23mm x 14mm x 4mm
• Chain Length: 40cm + 5cm extension
• Weight: Lightweight at 3g
• Special Feature: Openable envelope pendant with a hidden message
• Durability: Tarnish-free and designed for long-lasting wear

Gift the Love Letter Envelope Pendant Necklace to celebrate love and cherished moments. Each time the pendant is opened, it will remind the wearer of your heartfelt message, creating a lasting memory.

Indulge in the art of giving with this elegant and meaningful necklace – it’s more than just a piece of jewellery, it’s a token of love.