Looks and Acts like real gold

Anti Tarnish

No GREEN MARKS

Made to Order

Watersafe

Looks and Acts like real gold

Anti Tarnish

No GREEN MARKS

Made to Order

Watersafe

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Can I personalise products with any text or image?

Yes, you can! Simply select the engraving options on the product pages and add your desired text or images. We'll take care of the rest, ensuring your item is uniquely tailored to your preferences.

Is your jewelry good quality?

Our jewelry is crafted from high-quality stainless steel with 18ct gold plating, ensuring durability and long-lasting beauty. Designed to mimic the look and feel of real gold at a fraction of the price, each piece promises exceptional quality. Every item is uniquely personalized to you, ensuring that no two pieces are alike. Plus, our jewelry will never leave green marks on your skin and is completely water-safe, so you can wear it confidently in the shower and beyond.

Need assistance?

Drop us an email at info@chikaag.com, and our dedicated team will gladly assist you. At Chikaag, we are committed to providing the best service possible. Whether you have questions, need guidance, or require support, we're here to help. Reach out and let us take care of your needs promptly and effectively.

FAQ'S

Returns and Refund Information

REFUND POLICY

Thank you for choosing to shop with us. Due to the nature of our products, we are unable to accept returns once an order has been made (engraved) or packed or shipped out. However, we understand that circumstances may arise that require you to cancel your order, and we are happy to do so as long as the item has not yet been prepared for shipment.

Please note that a cancellation fee of £4 will be charged to cover the transaction costs. Rest assured that we take our commitment to customer satisfaction seriously, and we are always available to assist you with any issues you may encounter with your order. You can reach us by email at info@chikaag.com and we will be more than happy to help you.

We would also like to assure you that your purchase is protected by consumer rights and laws. Our team adheres to all legal obligations to ensure that your purchase experience with us is smooth and satisfactory.

 

Do you deliver worldwide?

Yes, we deliver Worldwide

Delivery Charges

  • UK Economy (with proof of delivery, without tracking) - FREE
  • UK Standard (with proof of delivery, without tracking) - £1.99
  • UK Express (with proof of delivery, without tracking) - £4.99
  • Insured Shipping - £6.99

FREE UK Standard shipping available on orders over £58

  • Economy INTERNATIONAL (Tracked) - £9.50
  • Standard INTERNATIONAL (Tracked) - £12.99
  • Express INTERNATIONAL (Tracked) - £15.99
  • Insured INTERNATIONAL (Tracked) - £25.99

FREE International Shipping available over £80

By proceeding with your purchase on CHIKAAG's platform, you acknowledge and agree to our shipping policy, which includes the following terms:

  • Customers are responsible for any duties and taxes incurred at their country's border.
  • Packages returned due to unpaid customs fees will not be eligible for shipping refunds.
  • International deliveries are typically swift, but parcels may be held at customs or border controls, which is beyond our control.
  • Orders will be shipped within 5 business days, except for pre-order items specified in the product description.
  • If a package is returned due to an incorrect address or failed delivery attempts, a redelivery fee will be charged, depending on the country of delivery.
  • Your agreement to these terms is essential for completing your purchase. Thank you for choosing CHIKAAG.

How do I contact you?

If for any reason you encounter an issue with our products or services, we kindly ask that you reach out to us at info@chikaag.com . Our customer service department will promptly respond to your inquiry within 48 working hours.

How do I follow you on socials?

Insta - @chikaag_official

Tiktok- @chikaag_jewelry

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