FAQs – CHIKAAG

Order Ships within 5 working days

FAQs

  • Where do you ship to?
We Deliver Worldwide!
United Kingdom: 7-15 business days 
Rest of the world: 15-45 business days

 

  • How long before my order is dispatched?

 All orders are dispatched within 7 business days (Monday - Friday). Weekends are not included in dispatch or shipping times. Most orders are sent out within 4 working days, if your order has not been dispatched after 7 working days please do not hesitate to contact us. 

  • My order hasn’t been dispatched yet and it’s out of stock on the website. Will I still get my order?

Yes of course!

  

  • I entered my shipping address incorrectly 

If you contact the help team before your order is dispatched then we can change it, however if your order has already been dispatched we cannot change the shipping address and we cannot be held liable for undelivered orders. Most parcels with incorrect address will be returned to us, upon returning, the parcel may be dispatched again once a re delivery fee is paid.

  • How can I get reposted onto your social media page?

Tag us in in your pictures and get reposted on our social handles!!